sure that you have chosen the correct type of tour which
will bring you total satisfaction from your intended
convinced that you have discussed with your local Travel
Agent all what you expect in the country that you will be
visiting - Sri Lanka - and have confirmations from the
Agent - LSR - about allthe arrangements.
arrival in Sri Lanka , be sure that you meet the correct
person - representative from Lanka Sportreizen who will
expecting you and no others as the chances that you may
be misled are high.
After initial contacts , identify
your Chauffeur/Guide or Tour Guide who is going to be your
traveling partner and the major
contact person in Sri Lanka during your holiday.
a few minutes of your time to discuss in detail the
programme that you have from your Travel Agent with the
Chauffeur/Guide or Tour Guide and bring to his notice
any discrepancy. Our personnel have been instructed to
bring them to the notice of the management so that they
could be clarified with your Travel Agent in order to
ensure that there is no disappointment to you.
Should you have any special request to make outside the
itinerary please do so at this stage.
in mind that from now on you are going to have new
experiences and be ready to enjoy them to the maximum.
Should there be any shortcoming be patient to tolerate
them - but please let the management know about them so
that corrective action could be taken.
this stage it is imperative that you subject yourself to
the local customs, traditions, practices etc in the best
manner as any offence may lead to bitter experiences.
The best strategy will be to be
guided always by the Chauffeur/Guide or the Tour Guide
Please provide your genuine
feedback to us and also to your Travel Agent so that
improvements could be done for the future.